Frequently Asked Questions:
Can I pay my bill by credit card?
Yes, we accept Visa, Master Card, American Express, & Discover Card.
Do you take check by phone?
Can I pay my bill on line?
How do I apply for “OPEN” account terms with your company?
You must first fill out Whirlwind Steel Buildings’ credit application. If you are planning to buy metal building components you must also complete the ‘Terms and Conditions for Sales of Goods’ form. Building account customers must complete a building contract. We will then process the information you have submitted to determine if you qualify for “OPEN” account terms. NOTE: Competitor Credit trade references are vital.
How is my credit line established?
Through information provided from trade references and other confidential credit/trade sources and any financial information submitted.
What if I do not qualify for “OPEN” account terms?
Whirlwind has several payment options available. Please contact the Credit Department for more details.
My company / order(s) are tax exempt; what information should I provide?
In order to comply with the majority of state and local sales tax law requirements, Whirlwind must have in its files a properly executed exemption certificate from all of its customers who claim sales tax exemption. If Whirlwind does not have this certificate, it is obligated to collect sales tax for the state in which the property or service is delivered. If the buyer is entitled to sales tax exemption, the buyer should complete the applicable certificate and send it to Whirlwind at its earliest convenience. If you need additional information please contact the Credit Department.
Frequently asked questions pertaining to:
Credit Application - For customers who are applying for “OPEN” account terms.
Where do I return this form?
All credit applications should be returned to the Credit Department via fax (832-553-4893) and the original mailed to P.O. Box 75280, Houston, TX 77234
What are estimated monthly purchases?
This is the amount that you think your company will spend with Whirlwind in a 30 day period or the credit line requested.
Do I need to fill out what my estimated monthly purchases will be?
Yes, this is important for us to know so that we can try and accommodate your needs.
Do I have to send back all pages of the credit application?
Yes, all pages of the credit application must be returned to be considered for open terms.
Can I send my own information sheet instead of the credit application?
In all instances a credit application must be returned however, you may send your own information sheet along with our credit application with your information filled in at the top of page # 1. The application must be signed on page # 2.
Who can sign the credit application?
The credit application must be signed by an officer of the company or the owner of the company. The officers/owner(s) of the company must be listed on page #1of our credit application or on the customer’s own information sheet.
Who do I list as trade references?
You should list at least two or more metal building suppliers if possible. Other material suppliers are acceptable. Sub- Contractor references are not applicable.
Customer Information Sheet – For customers who are requesting to pay by “COMPANY CHECK” at the time of sale or upon delivery .
Is it necessary to fill out the customer information sheet?
Yes, this provides us with necessary information to set up your account.
Do I need to provide a copy of my driver’s license?
Yes, we will need a copy of the driver’s license from the person(s) who will be authorized to sign checks.
Where do I return this form?
All Customer Information Sheets should be returned to the Credit Department via fax (832-553-4893) and the original mailed to P.O. Box 75280, Houston, TX 77234
Terms and Conditions for Sales of Goods - For customers who plan to purchase metal building components.
Where do I return this form?
All terms and conditions should be returned to the Credit Department via fax (832-553-4893) and the original mailed to P.O. Box 75280, Houston, TX 77234
Is it necessary to fill out the components terms and conditions?
Yes, potential customers will not be able to purchase metal building materials without completing this form.
Who can sign the terms and conditions?
The terms and conditions must be signed by an officer of the company or the owner of the company.
Jobsite Information Sheet
Why do I need to fill out the jobsite information sheet?
A jobsite information sheet is required on all orders of $10,000.00 or greater. Without this information your order cannot go into production. This also helps to insure that your material is shipped to the proper location.
When do I fill out a jobsite information sheet?
A Jobsite Information sheet should be filled out, at the time your order of $10,000.00 or greater is placed with our sales department.
What information is required on the jobsite information sheet?
Required sections on the jobsite information sheet are: Whirlwind’s Customer, Jobsite, General Contractor, & Final Owner. If there is duplicate information i.e. Final Owner and Jobsite are the same, you may say, “Same As Jobsite” etc. Financing information is required on all jobs involving loans, otherwise note as N/A. Surety information is required when a job is bonded, otherwise note as N/A.
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